This Privacy Policy describes how Mock Rank ("we," "us," or "our"), accessible at mockrank.in, collects, uses, and discloses information about you when you use our interview preparation services. By using Mock Rank, you agree to the practices described in this policy. Words with capital letters have the meanings defined in the Definitions section below.

Definitions

  • Account — A unique account you create to access Mock Rank features and track your progress.
  • Affiliate — Any entity that controls, is controlled by, or is under common control with Mock Rank (ownership of 50% or more of voting securities).
  • Company — Mock Rank, operated at mockrank.in.
  • Cookies — Small files placed on your device by our website to store browsing preferences and session data.
  • Country — Uttar Pradesh, India.
  • Device — Any internet-capable device such as a computer, smartphone, or tablet.
  • Personal Data / Personal Information — Any information that identifies or can identify you as an individual. We use these terms interchangeably unless a specific law requires otherwise.
  • Service — The Mock Rank website and platform at mockrank.in.
  • Service Provider — A third party that processes data on our behalf to support our operations.
  • Usage Data — Automatically collected data about how you interact with our platform (e.g., pages visited, time spent).
  • You — The individual or legal entity accessing or using Mock Rank.

Data We Collect

Personal information you provide

When you register or use Mock Rank, you may provide:

  • Email address
  • First name and last name
  • Phone number

Usage data collected automatically

When you browse our platform, we automatically collect technical information, including:

  • IP address and approximate location
  • Browser type and version
  • Pages visited on Mock Rank and time spent
  • Referring URL and device identifiers
  • Mobile device type, unique device ID, and mobile OS (when accessing via mobile)
  • Diagnostic and crash data to improve stability

Cookies & Tracking Technologies

Mock Rank uses cookies, web beacons, pixel tags, and similar technologies to enhance your experience and understand how you use our platform. Where required by Indian law or applicable regulations, we obtain your consent before placing non-essential cookies.

Your choice: You can withdraw or change your cookie preferences at any time via your browser settings. Withdrawing consent doesn't affect the lawfulness of any prior processing.
Session
Necessary Cookies
Essential for authentication and core platform features. Cannot be disabled without breaking core functionality.
Persistent
Acceptance Cookies
Records whether you have accepted our cookie policy, so we don't ask you every visit.
Persistent
Functionality Cookies
Remembers your login details and language preference for a personalised experience.
Persistent
Web Beacons
Tiny pixel files in pages and emails that count visits and verify server integrity — no personal data stored.

How We Use Your Data

Mock Rank uses your personal data only for legitimate, clearly defined purposes:

  • Providing the service — Delivering and maintaining your Mock Rank experience and monitoring platform performance.
  • Account management — Creating and managing your account, and enabling registered features such as test history and rankings.
  • Contract performance — Processing purchases and fulfilling any paid subscription agreements.
  • Communications — Sending you important updates, security alerts, and service notifications via email, SMS, or push notification. You can opt out of marketing communications at any time.
  • Personalized recommendations — Suggesting relevant practice tests, topics, or mock interviews based on your usage.
  • Request handling — Responding to your support tickets and inquiries promptly.
  • Business operations — Data analysis, trend identification, and improvement of our products and services.
  • Business transfers — Evaluating or completing mergers, acquisitions, or asset sales, where user data may transfer to a successor entity.

Data Sharing

We do not sell your personal data. We share it only in the following circumstances:

  • Service Providers — Trusted vendors (e.g., analytics, hosting, email) who process data strictly on our behalf under binding agreements.
  • Affiliates — Our parent company, subsidiaries, or joint venture partners, all of whom are bound by this Privacy Policy.
  • Business Partners — Vetted partners who co-deliver specific features, products, or promotions on Mock Rank.
  • Business Transfers — In the event of a merger or acquisition, with prior notice to you.
  • Public Areas — Information you voluntarily share in public forums on our platform may be visible to other users.
  • With Your Consent — Any other sharing will occur only with your explicit permission.

Third-party service providers

We currently use Google Places API (operated by Google) to enhance location-based features. Data processed via this service is subject to Google's Privacy Policy.

Data Retention

We keep your data only for as long as necessary. The table below shows our maximum retention periods — we may delete or anonymize data sooner when it's no longer needed.

Data Category Retention Period Reason
User Account Information Account lifetime + 24 months Post-termination disputes and legal obligations
Support Tickets & Correspondence Up to 24 months Quality assurance and legal defence
Chat Transcripts Up to 24 months Quality assurance and staff training
Website Analytics (cookies, IPs) Up to 24 months Trend analysis and service improvement
Server Logs Up to 24 months Security monitoring and troubleshooting

Extended retention exceptions

  • Legal obligation — We may be required by law to keep certain records (e.g., financial data for tax authorities).
  • Legal claims — Data needed to establish, exercise, or defend legal proceedings.
  • Your request — If you ask us to retain specific information.
  • Backup systems — Residual encrypted backups are deleted on a scheduled basis and not actively accessed.

How we delete your data

  • Deletion — Data is removed from active systems and no longer processed.
  • Anonymization — In some cases, we convert personal data into statistical data that cannot be linked to you. Anonymized data may be kept indefinitely for research.
  • Backup purge — Encrypted backup copies are purged on our standard backup rotation schedule.

International Data Transfers

Your data is processed at Mock Rank's operating offices and by service providers who may be located outside India. If your data is transferred internationally, we ensure appropriate safeguards are in place — including contractual protections — so your data is handled securely and in line with this policy. We will never transfer your data to an organisation or country that lacks adequate data protection controls.

Your Privacy Rights

You have meaningful control over your personal data. Here's what you can do:

Access
Request a copy of all personal data we hold about you.
Correction
Update or correct inaccurate information in your account.
Deletion
Request deletion of your personal data (subject to legal retention requirements).
Opt-Out
Unsubscribe from marketing emails or withdraw cookie consent at any time.
Portability
Request your data in a structured, machine-readable format.
Restriction
Ask us to restrict processing of your data in certain circumstances.

To exercise any right, sign in to your account and go to Account Settings, or contact us directly. We will respond within 30 days.

Legal Disclosures

Business transactions

If Mock Rank is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will notify you before your data becomes subject to a different privacy policy.

Law enforcement requests

We may disclose your personal data when legally required to do so, such as in response to a court order or valid government request.

Other legal grounds

We may also disclose data in good faith when necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Mock Rank
  • Prevent or investigate potential wrongdoing on the platform
  • Protect the personal safety of users or the public
  • Protect against legal liability

Children's Privacy

Mock Rank is not directed at children under the age of 16. We do not knowingly collect personal data from anyone under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately at privacy@mockrank.in.

Upon learning that a child under 16 has created an account without parental consent, we will promptly delete the account and all associated personal data. Where applicable law requires parental consent for users in a certain age range, we will obtain that consent before processing their data.

Security of Your Data

Protecting your data is a top priority at Mock Rank. We implement commercially reasonable technical and organisational security measures, including encrypted data transmission and secure server infrastructure. However, no method of internet transmission or electronic storage is 100% secure — we cannot guarantee absolute security, and we encourage you to use strong passwords and keep your account credentials private.

If you believe your account has been compromised, please contact us immediately.

Links to Other Websites

Mock Rank may contain links to third-party websites not operated by us. We have no control over and accept no responsibility for the content or privacy practices of those sites. We strongly encourage you to review the privacy policy of any site you visit.

Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please reach out:

Mock Rank Privacy Team

Website: mockrank.in

privacy@mockrank.in
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